Privacy Policy

Last Updated: June 2026

1. Introduction

AgentAI ("we", "us", "our") provides a real estate CRM and prospecting automation framework. We are committed to protecting the integrity of your personal operations and maintaining strict architectural compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. The AgentAI Golden Rule: Your Data is Yours

We work under a secure, isolated multi-tenant architecture. All contact information, property tracking entries, and notes uploaded to the platform are completely segregated:

3. Information We Collect

A. Account Operation Profiles: Identity, office name, phone credentials, email configurations, and transactional billing histories managed securely by our gateway partner, Stripe.

B. CRM System Feeds: Customer and homeowner contact listings imported by you via direct dashboard execution, CSV logs, or industry data streams (such as Rex or VaultRE frameworks).

4. Data Sovereignty & Infrastructure Isolation

To preserve complete data sovereignty, our database configurations and application production files are deployed inside cloud clusters physically hosted in Sydney, Australia.

Specific internal processing functions safely pass minimal operational data fragments through secure API loops to isolated system sub-processors (including Google Gemini for specialized text evaluation and parsing routines). Information passed to AI compute matrices is executed on isolated engines and is explicitly barred from inclusion in public foundational model fine-tuning.

5. Compliance Protocols

Outbound pipelines built within the framework run with mandatory, immediate opt-out features to satisfy the conditions of the Spam Act 2003. Contacts registering an unsubscribe signal are immediately isolated by the platform logic engine from future system-directed marketing automation tracks.

6. Access Framework and Inquiries

For questions concerning your stored information profiles, file revision requests, or privacy inquiries, contact our tracking supervisor directly via email: [email protected] or by mail to 38 Winston Rd South, Palmwoods Qld 4555.